Toshiba is committed to quality, reliable products. Should a failure occur, we offer a range of options including advanced exchange and quality repair. Contact our trained technical staff to guide you through the exchange or repair process.

Extended warranties are available for all Digital Video Recorders except G5. Additional 1, 2 and 3 year extended warranties are available through your Authorized Toshiba Surveillance & IP Video Products Reseller. For more information, click here.

Advanced Exchange of defective recorders, components or cameras is available. Please read the Limited Warranty statement or call our Technical Support Staff for more information.

Phone: 877-855-1FIX (877-855-1349)   Monday - Friday, 5:00 am - 5:00 pm (PST)

Model Description Download Embedded Recorders EHV 3 years with 1 year advance replacement ESV16 2 years with 2 year advance replacement Digital Video Recorders G5 DVSe 3 years parts and labor IPSe 3 years parts and labor NVSe 3 years parts and labor XVSe 3 years parts and labor Digital Video Recorders G4 Extended Warranty 3, 4 or 5 years DVS 2 years parts and labor HVS 2 years parts and labor IPS 2 years parts and labor NVS 2 years parts and labor XVS 2 years parts and labor Analog Cameras IK-1000 1 year parts and labor IK-64DNA 3 years parts and labor IK-65WDA 3 years parts and labor IK-6210A 3 years parts and labor IK-6410A 3 years parts and labor IK-6420A 3 years parts and labor IK-6550A 3 years parts and labor IK-7100A 3 years parts and labor IK-7200A 3 years parts and labor IK-DF02A 3 years parts and labor IK-DF03A 3 years parts and labor IK-DP30A 3 years parts and labor IK-VR01A 3 years parts and labor IP Network Cameras IK-WB16A/A-W 2 years parts and labor IK-WB21A 2 years parts and labor IK-WB30A 2 years parts and labor IK-WB70A 2 years parts and labor IK-WB80A 2 years parts and labor IK-WD01A/3.3-12 2 years parts and labor IK-WD12A 2 years parts and labor IK-WD14A 2 years parts and labor IK-WP41A 2 years parts and labor IK-WR01A 2 years parts and labor IK-WR12A 2 years parts and labor IK-WR14A 2 years parts and labor LCD Monitors P1710A 1 year parts and labor P1910A 1 year parts and labor P1730A 1 year parts and labor P1930A 1 year parts and labor